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Shipping guide

***HOLIDAY CLOSURE.WE WILL NOT BE SHIPPING ORDERS BETWEEN FRIDAY 24TH JULY AND FRIDAY 31ST JULY 2015*** We do our best to dispatch within 1-3 working days of your order by next day courier (UK Mainland). You will recieve a separate email with your tracking number from UPS. Please check this for your delivery date. If you live in a remote area your order may be dispatched by Royal Mail instead. If there is a delay with your order we will contact you by email. UK mainland delivery charges are 6.50 per 12kg. For the Highlands, Channel Islands and Northern Ireland there will be a surcharge. Delivery charges are calculated and displayed on the second checkout page.

N.B. Please ensure you provide an appropriate day-time delivery address and contact telephone number. If you expect to be out you can leave instructions for the package to be left with a neighbour or in a safe place; just ensure the signed note can be taken by the courier for their records.

Overseas Shipping

We ship orders to most countries worldwide (except Australia, USA and Canada; please see below). Orders will be shipped by UPS Courier or Royal Mail depending on the service availability for your country.

You may receive an automatic shipping fee of 999.99 if you reside in a country that we do not currently have shipping cost calculations for. If so please contact us directly for a quote.

Australia, USA and Canada

We are very sorry but we cannot currently ship to Australia, USA or Canada due to strict import regulations for fish feeds.